• Press room
• Publications
• Upcoming events

• EXIN Exams
  • News
    • Role-based qualifications crucial for career development

Role-based qualifications crucial for career development

18.6.2010

EXIN’s new publication “Qualifications for Professional Roles” (pdf) explains the current shift from theoretical certifications to role-based qualifications and the advantages this brings to both companies and professionals.

Changes in the IT service industry are requiring professionals to have more than just knowledge of service management principles. They have to know how to do their jobs.

A job consists of one or more roles, and knowledge alone is no proof of being able to act professionally. Role-based qualification, on the other hand, is a way of making true competencies and capabilities explicit and provides organizations a significant tool for hiring the right staff and designing effective professional development plans.

Benefits
Certificates for professional qualifications provide benefits for both the business and individual professionals.

Professionals

• Boosting your value for your (future) employer
• Increasing professionalism
• Preparing for a fulfilling career
• Recognition from industry and peers
• Remaining competitive

Business

• Facilitating recruitment by clear and specific statement of requirements
• Establishing proven quality of staff
• Strengthening stakeholders’ confidence
• A tool in managing investments in staff development
• A performance indicator for training

EXIN is continually improving to meet the ever-changing needs of the IT service industry. As a leading authority in Information Management, EXIN offers several multi-level qualification programs founded on the principles of role-based competencies: ITSM according to ISO/IEC 20000 and Information Security based on ISO 27000.

Learn more about the advantages of role-based certification in the full white paper “Qualifications for Professional Roles.” (pdf)

• Mail a friend
• Print