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    • Withdrawal of ITIL V2 begins this summer

Withdrawal of ITIL V2 begins this summer

9.6.2010

The ITIL V2 Foundation exam will no longer be available to new candidates as of June 30, 2010.

Last chance for ITIL V2
In October 2009, the ITIL Qualification Board announced that the entire ITIL V2 program would be officially discontinued by June 30, 2011. The exams, however, will be withdrawn in phases starting this summer. The first exam to be removed is the ITIL V2 Foundation exam. As of July 1, 2010, the ITIL V2 Foundation exam will only be available to re-sit candidates. Candidates wishing to start an ITSM qualification program after that date have the opportunity to begin with the newest program ITSM according to ISO/IEC 20000 or ITIL V3, both of which are available from EXIN.

The withdrawal of other ITIL V2 exams will be handled as follows:

• V2 Foundation to cease June 30, 2010.
• V2 Manager to cease August 31, 2010.
• V2 Practitioner to cease December 31, 2010.
• Foundation Bridge to cease December 31, 2010.

*All of the above will be available for re-sits until June 30, 2011.*

• Manager Bridge to cease June 30, 2011.
• Service Support and Service Delivery publications will be removed on June 30, 2011. Though in a later period, these may only be available as ‘print on demand’ or in electronic formats.
• Continued availability of all other version 2 publications will be considered on a case-by-case basis as they come up for reprint, with all being removed no later than June 30, 2011.

Out with the old, in with the new
In the past few years, ITIL has gradually transformed to meet the needs of a modern IT world. ITIL V2, a well-respected ITSM program for many years, has been updated to incorporate the latest industry expertise and knowledge in the ITIL Qualification Scheme. As a result, ITIL V3 was introduced in 2007 as a replacement for ITIL V2. Since then ITIL V3 has been improved, refined and is now in wide acceptance in the global market. The withdrawal plan for ITIL V2 is a result of feedback from the IT sector and training community gathered as part of market research conducted by the ITIL Qualifications Board.

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